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[GUIDE] Account Registration


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#1 GM Rhaine

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Posted 27 November 2012 - 04:07 PM

Registration Guide

Option 1: Manual Fill-up

1) To register for a Massive account, go to http://my.massive.ph/?/user/register

2) Enter the following info:


a) Username

  • Minimum of 6, maximum of 16 characters
  • Not case sensitive
  • No 3 consecutive identical characters, example: iii, lll, aaa, nnn etc..

b.) Password

  • Minimum of 6, maximum of 16 characters
  • alpha-numeric. Allowed special characters are only -, _, !, @, #, and ?
  • Case sensitive

c) Confirm Password


3) Now login your account at http://my.massive.ph/

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Option 2: Through Facebook Connect

  • If you have an active facebook account, you can use it to easily register for a massive account.

1) Go to http://my.massive.ph/ and click “Register using Facebook”.
- Make sure that your Facebook account is also logged in to the other tab.

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2) Allow Massive Gaming App by clicking “Go to App”.

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3) Review the info and set your password, click the checkbox for “I have read and agreed to the Terms of Services and EULA”, and then click “register” button.
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---------------------------------------------------------------------------------------
IMPORTANT: Game Account Activation
---------------------------------------------------------------------------------------

  • This guide is only for new accounts created starting November 27, 2012.

Important:

  • If you don’t activate your account for War Inc and Mercenary Online, you will not be able to play the game and when you login into the game, you’ll receive errors like “Login Failed” or “Invalid Username or Password”.

--------------------------------------------------------------------------------------------------------

<ACCOUNT SECURITY>



For added account security, we encourage everyone to set your secret answer & question and register a valid email address as early as now in case that :

  • Your account gets hacked
  • Password has been forgotten
  • Someone attempts to change your password
  • Someone attempts to edit your account info



modified: February 02, 2013


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#2 knytmare

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Posted 30 November 2012 - 04:45 PM

question here, what if ayaw gumana nung security question kow....

#3 xedric07

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Posted 30 November 2012 - 07:27 PM

Bkit gnun.?
Tama nmn yung Pag kaka register at Pag kakainstall ko Ng
mercs.bkit pag nag lologin ako nag Failed.
tapos pag binubuksan ko Nag Failed yung Mercs.
:(
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#4 littleSTARZ

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Posted 04 December 2012 - 06:55 AM

patch kc

#5 GM Rhaine

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Posted 05 December 2012 - 11:04 AM

Bkit gnun.?
Tama nmn yung Pag kaka register at Pag kakainstall ko Ng
mercs.bkit pag nag lologin ako nag Failed.
tapos pag binubuksan ko Nag Failed yung Mercs.
:(


What's the error message?
Have you tried changing your password and returning it back to original?

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#6 GM Rhaine

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Posted 05 December 2012 - 11:04 AM

question here, what if ayaw gumana nung security question kow....


Ayaw gumana or the secret answer you're entering is incorrect?

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#7 Amaya

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Posted 24 January 2013 - 05:28 PM

♥♥♥What if you forgot your secret answer ?? how to retrieve it ??


reply asap thanks!!
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#8 GM Rhaine

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Posted 27 January 2013 - 10:26 PM

♥♥♥What if you forgot your secret answer ?? how to retrieve it ??


reply asap thanks!!

♥♥♥What if you forgot your secret answer ?? how to retrieve it ??


reply asap thanks!!


When was your account created?
Forgotten secret answer are no longer retrievable.

That's your ultimate account security.

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#9 Skydust

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Posted 05 February 2013 - 02:55 PM

I cant click the activate button

#10 GM Rhaine

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Posted 05 February 2013 - 05:38 PM

I cant click the activate button


Please be informed that the servers are under maintenance including registration site.
Refer here -
http://forum.massive.ph/topic/2498-pldt-network-upgrade/

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#11 BlackSwordsman17

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Posted 07 March 2013 - 09:05 PM

I'm new to this game. I'm still in the process of finishing the installation of the game itself but I'm having problems regarding the question and answer portion. I've registered two accounts already and every time I chose a secret question and answer, it automatically logs out with a notice: "Your session might have been compromised. Please try again." I already tried logging in again and changing my password but it's still the same.

#12 GM Rhaine

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Posted 08 March 2013 - 04:22 PM

I'm new to this game. I'm still in the process of finishing the installation of the game itself but I'm having problems regarding the question and answer portion. I've registered two accounts already and every time I chose a secret question and answer, it automatically logs out with a notice: "Your session might have been compromised. Please try again." I already tried logging in again and changing my password but it's still the same.



1st:
Try other browser such as google chrome, mozilla firefox etc..

2nd:
If 1st solution don't work, try CTRL + SHIFT + Delete.
It will delete your cache & cookies.

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#13 Legatus

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Posted 09 March 2013 - 09:47 AM

1st:
Try other browser such as google chrome, mozilla firefox etc..

2nd:
If 1st solution don't work, try CTRL + SHIFT + Delete.
It will delete your cache & cookies.


Niether of the suggested solution worked. I cleared everything for all my browsers.(IE9 and Firefox)

I am able to login to my.massive.ph after creating a new account and activating mercenary online, however i am unable to set the Q and A as it automatically log me out of the site after entering and clicking "Set my Q and A" as shown here, http://i92.photobuck...zpse88cbda6.jpg

This is true to all the accounts I created may it be manual or through facebook.

It's frustrating, I will not be loading up my accounts until I have it properly secured. Hoping for a quick solution to this glitch.

Update(10:04AM)
It seems this glitch only applies to IE and Firefox browsers, I tried Google Chrome and encountered no problems, only after clearing the cache and cookies(Tools>Clear browsing data).

Edited by Legatus, 09 March 2013 - 10:04 AM.


#14 BlackSwordsman17

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Posted 09 March 2013 - 10:55 AM

I'm new to this game. I'm still in the process of finishing the installation of the game itself but I'm having problems regarding the question and answer portion. I've registered two accounts already and every time I chose a secret question and answer, it automatically logs out with a notice: "Your session might have been compromised. Please try again." I already tried logging in again and changing my password but it's still the same.



1st:
Try other browser such as google chrome, mozilla firefox etc..

2nd:
If 1st solution don't work, try CTRL + SHIFT + Delete.

It will delete your cache & cookies.


I always use Google Chrome. I got past the security question part using Mozilla Firefox but the same problem occurred at the email part before the verification code. I was able to completely register my account using IE but I would like to address this issue because other players might experience the same problem. Two of my friends would also like to try out this game but I just dissuaded them for a while until my issue regarding my account is fixed. Anyway, thanks for the help.

#15 GM Rhaine

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Posted 11 March 2013 - 10:49 AM

I always use Google Chrome. I got past the security question part using Mozilla Firefox but the same problem occurred at the email part before the verification code. I was able to completely register my account using IE but I would like to address this issue because other players might experience the same problem. Two of my friends would also like to try out this game but I just dissuaded them for a while until my issue regarding my account is fixed. Anyway, thanks for the help.



Regarding the secret question & answer, it doesn't save and logs you out then giving you an error "This session might have been compromised" was now being fixed by our web programmers.

But the other error you were referring to, registering a valid email address on your massive account seems to work perfectly fine.
The email was set and verified successfully.

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#16 ShootNet

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Posted 17 May 2013 - 01:36 AM

I do not have an amped account

 

, but I got Massive acount. Can I play warrock?



#17 GM DK

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Posted 17 May 2013 - 12:04 PM

I do not have an amped account

 

, but I got Massive acount. Can I play warrock?

 

Of course you can play. :)


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#18 ShootNet

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Posted 17 May 2013 - 04:29 PM

Of course you can play. :)

I've downloaded warrock (last night), but can not log in the game with a massive acount ..... why???



#19 GM DK

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Posted 17 May 2013 - 04:46 PM

I've downloaded warrock (last night), but can not log in the game with a massive acount ..... why???

 

War Rock is not yet released here on Massive Gaming, maybe next week.


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#20 ShootNet

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Posted 17 May 2013 - 10:39 PM

War Rock is not yet released here on Massive Gaming, maybe next week.

:D :D :D :D  ok






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